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Contact Us

Questions about official Shelby County criminal records belong with the office that holds the source file. This private reference cannot retrieve or change a record. Use the routes below to reach the sheriff, Criminal Court Clerk, Tennessee Bureau of Investigation, or the police agency that created the report.

This Is Not a Government Office. We run a private reference site. We cannot pull criminal records, run official background checks, remove or correct a record, or accept expungement filings for anyone. For any of those, you need to reach the right government office directly.

Need an Official Record?

Use the record type to choose the Shelby County or Tennessee office:

  • Court case files: see criminal court case records, or contact the clerk of the court that heard the case
  • Criminal histories: contact the Tennessee Bureau of Investigation CJIS Division or use TORIS
  • Arrest, booking, and jail records: call the Shelby County jail at 901-222-4700 or SCSO Records & Identification at 901-222-4944
  • Official state checks: order through the Tennessee Bureau of Investigation
  • Police reports and incident records: contact the agency that wrote the report
  • Expungement: contact the clerk of the court that ended the case; Criminal Court Expungements is 901-222-3292

SCSO Records & Identification is in the Jail Annex, Room 10-06, 201-271 Poplar Avenue, Memphis, TN 38103-1945, phone 901-222-4944, weekdays 8:00 a.m.-4:00 p.m. The Criminal Court Clerk is in Suite 3034 at 201 Poplar Avenue, phone 901-222-3200, weekdays 8:00 a.m.-4:30 p.m.